If there is an issue with your order, please email your order # and what the issue is to info@queerclubshop.com and we will get back to you as soon as possible.

We accept Visa, Mastercard, Discover, Apple Pay, Google Pay, Shop Pay, PayPal and Interac.

Local currency can be chosen from the drop down menu in the footer.

You can find our return and exchange policy here.

Yes! We have partnered with Glad Day Bookshop in Toronto's Queer Village to offer FREE local pickup. Once your order is ready you will receive an email confirmation and instructions on next steps. Orders that are not picked up within 30 days will be refunded less a $5 restocking fee. 

* Please do not contact Glad Day about your order, or try to pick it up before an email confirmation with next steps has been received.

We ship orders worldwide.

Orders are packed within 3-5 business days of purchase, but can potentially take longer during Holidays and Sales. Once your order has been packed and shipped, you will receive a shipping confirmation email. Most shipping confirmation emails will include tracking info.

Once your order has entered the postal system, estimated delivery is: 

Standard Shipping: 3-9 days*
Expedited Parcel: 1-8 days*
Xpresspost: 1-2 days*
Priority: Next day*

*These are estimated (business days) based on postal service standards and are not guaranteed shipping times.